ACCESS & ACTION

Consulting

Qualitative Research


For the Betsy Lehman Center for Patient Safety, conducted interviews with national stakeholders and conducted a literature review to better understand how consumers use and access information about patient safety.  Wrote report and recommendations for Center's use. 

For Health Care For All, led all research efforts for the Behavioral Health Assessment Project, leading focus group implementation and analysis, drafting and implementing statewide consumer experience survey and analyzing results, and writing reports and recommendations. Strengthening Organizational Capacity.


For Health Care For All, led impact evaluation of Massachusetts' Patient and Family Advisory Councils on the improvement of patient care in hospitals. Survey now being used for PFACs nationwide by the Institute for Patient and Family Centered Care


For Health Care For All, developed new "Pyramid of Engagement" to systematize statewide organizing and training efforts on health care reform issues. 

Grant Writing


Led successful grant writing for
Health Care For All and The Cancer Support Community.  Raised over $10 million while leading the Education Network to Advance Cancer Clinical Trials.